This Privacy Policy describes how Fortreum, LLC ("Fortreum," "we," "our," "us") collects, uses, and discloses personal information obtained through www.fortreum.com and the Kovr.ai platform (together, the "Services"). By using the Services, you agree to the terms of this Policy.
1. Scope of this Policy
This Policy applies to personal information collected through the Fortreum website (www.fortreum.com), the Kovr.ai compliance automation platform, and related features such as job applications, "Talk to an Expert" requests, and newsletter sign-ups.
2. Information We Collect
2.1 Information You Provide to Us
Contact details such as name, email address, company, and phone number when you submit a form, request a demo, or contact us. Job application data, including employment history, education, and contact information, when you apply for a position. Voluntary submissions through features like "Talk With an Expert" or newsletter subscriptions.
2.2 Information Collected Automatically
When you visit our site or use the Platform, we automatically collect your IP address and domain name, browser type and device/operating system information, the pages you visit, the date and time of your visit, and the files you download.
2.3 Cookies & Web Beacons
We use cookies — small files stored by your browser to recognize repeat visits and store preferences — and web beacons, single-pixel electronic files embedded in pages or emails to track engagement, including whether an email was opened. You may refuse or delete cookies, though some site features may not function correctly without them.
2.4 Third-Party Tracking & Analytics
The Site uses Google Analytics and partners with other third parties to collect and analyze usage information for research, reporting, and behavioral-advertising purposes.
3. How We Use Information
We use the information we collect, on the legal bases of business necessity, contract performance, consent, and legal compliance, to:
- Respond to inquiries and provide customer support.
- Send newsletters, product updates, and promotional communications with your consent.
- Provide, maintain, and improve the Services and user experience.
- Analyze performance metrics and site usage.
- Serve advertisements and measure their effectiveness.
- Develop new products and manage our business operations; and
- Comply with applicable legal requirements.
5. Your Privacy Rights
5.1 Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information by emailing [email protected].
5.2 State Privacy Law Rights
If you reside in a jurisdiction with applicable data privacy laws, you may have the right to:
- Be informed about our data collection practices
- Access and correct your personal information
- Erase or delete your personal information
- Receive a copy of your data in a portable format
- Limit certain automated decision-making
5.3 Authorized Agents
An authorized agent may submit a request on your behalf with signed documentation demonstrating their authority to act for you.
5.4 Marketing Opt-Out
You may opt out of marketing emails at any time using the unsubscribe instructions included in the message, or by contacting us directly.
6. Data Security
We employ industry-standard physical, technical, and administrative safeguards designed to protect your personal information. No method of transmission over the internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
8. International Data Transfers
Personal information may be transferred to and processed in the United States. Data protection laws in these jurisdictions may differ from, and may be less stringent than, those in your country of residence.
9. Children's Privacy
Our Services are intended for individuals over the age of 18 and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those sites, and encourage you to review their policies directly.
11. Changes to this Policy
We may update this Policy from time to time. Updates will be posted on this page, and we will provide appropriate notice of material changes.
12. Contact Us
Questions about this Policy can be directed to [email protected], or by visiting www.fortreum.com.